Dispatch & Delivery
Items in stock are mailed within THREE WORKING DAYS of receipt of order and payment. If any delay is anticipated – e.g. new stock in production, postage delays etc – the buyer will be informed. For bespoke items – e.g. commissions or personalised items – delivery dates and methods are negotiable.
Estimated delivery times
UK: 5-7 business days
Europe: 5-10 business days
The rest of the world 5-10 days
Customs duty and import taxes
Buyers are responsible for any customs and import taxes that may apply. The seller cannot be held responsible for delays due to customs or for non-delivery due to import duty or taxes being withheld by the buyer.
Returns & exchanges
I gladly accept returns, exchanges and cancellations
Contact me within 7 days of delivery
Dispatch items back within: 14 days of delivery
Request a cancellation within 3 hours of purchase
The following items cannot be returned or exchanged
Conditions of return
Buyers are responsible for the cost of the return postage. Shipping costs are non-refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with proof of purchase.
If you are shipping an item over £25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refunds (if applicable)
Once your return is received and inspected, The Inky Flower will send you an email to notify you that we have received your returned item. The Inky Flower will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Questions about your order?
Please email if you have any problems with your order.